Guest Management for Hotel Groups

Guest Management Solutions That Scale With Your Hotel Group

Canary’s award-winning Guest Management Platform works with the world’s most recognized hospitality groups to elevate the performance of their properties.

Trusted by Over 20,000+ Hotels in 100+ Countries

The Guest Management Platform That Hotel Groups Love

Canary provides a comprehensive, reliable guest management experience across group portfolios. The Canary team works hand-in-hand with hotel group leaders to tailor every product to specific operational and revenue goals. No matter the number of properties, hotel groups can welcome a smooth deployment from Canary.

Supercharge Your Operations

Say goodbye to front desk lines. Mobile Check-In, Checkout, Tablet Registration and AI Guest Messaging saves your staff and guests valuable time.

Watch Your Guest Satisfaction Soar

Remove paperwork and add personality to your guest experiences, delighting travelers into leaving rave reviews. Canary provides customizable guest surveys that encourage guests to share their fantastic experience on Tripadvisor and Google.

Make More Money

With your higher Tripadvisor and Google ratings, you'll drive more bookings as more guests choose your property. And don’t forget to offer your new guests personalized upsells, like room upgrades, F&B, and other amenities. Upsells can automatically be offered throughout the entire guest journey.

Consolidate & Simplify Your Tech Stack

Eliminate multiple logins and switching between systems. Canary consolidates 10 different guest-facing software tools into one, easy to-use platform.

The Smarter Way to Manage Guests

Canary provides a comprehensive, reliable guest management experience across group portfolios. The Canary team works hand-in-hand with hotel group leaders to tailor every product to specific operational and revenue goals. No matter the number of properties, hotel groups can welcome a smooth deployment from Canary.

350%
Higher
increase in 4 & 5 star reviews
10x
LESS
more upsell revenue
40%
More
increase in front desk efficiency
90%
FEWER
reduction in fraud and chargebacks

Complete End-to-End Platform

Our all-in-one guest management platform simplifies operations by combining all of your guest-facing solutions under one roof. From pre-arrival through post-stay, streamline and support the entire guest journey with Canary.

Enterprise Grade Security

Canary was designed by hospitality industry veterans to meet the needs of enterprise-level companies and management groups around the world. Our experienced team of product managers and engineers works directly with groups to find solutions to the challenges specific properties face.

Deep Integrations

Canary maintains robust 2-way integrations with all leading property management systems, payment providers, CRMs, mobile key solutions and more. Our team is dedicated to ensuring a seamless deployment with your existing tech stack.

Ongoing Innovation

Some say you can never reach perfection; but that doesn’t mean you shouldn’t try. Canary is constantly releasing new products and updates to ensure all of your properties are providing the best digital experience to guests.

Highly Customizable

Create digital guest journeys as unique as your properties with Canary’s ultra-flexible platform. From pre-arrival through post-stay, you can customize every workflow that your guests will go through to make sure they have the ideal experience.

Portfolio-Level Analytics& Controls

Comprehensive dashboards of product metrics and analytics give hoteliers a bird’s-eye view of what is happening at the property. Gain insights into guest preferences, behavior, and market trends—enabling you to make data-driven decisions to achieve your goals.

24/7 Support

Our team is determined to provide you with the same level of dedicated service that you deliver to your guests. Canary offers 24-hour support as well as a comprehensive self-help center to ensure you always have the answers and assistance you need. Canary’s support team can be reached by phone, email and chat.

What Our Customers Have To Say

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Lorem Ipsum è un testo segnaposto utilizzato nel settore della tipografia e della stampa. Lorem Ipsum è considerato il testo segnaposto standard sin dal sedicesimo secolo, quando un anonimo tipografo prese una cassetta di caratteri e li assemblò per preparare un testo campione.”
Jason Reiplinger
General Manager
Property A
Woodside Hotel Group
quotation mark
Lorem Ipsum è un testo segnaposto utilizzato nel settore della tipografia e della stampa. Lorem Ipsum è considerato il testo segnaposto standard sin dal sedicesimo secolo, quando un anonimo tipografo prese una cassetta di caratteri e li assemblò per preparare un testo campione.”
Jason Reiplinger
General Manager
Property B
Woodside Hotel Group
quotation mark
Lorem Ipsum è un testo segnaposto utilizzato nel settore della tipografia e della stampa. Lorem Ipsum è considerato il testo segnaposto standard sin dal sedicesimo secolo, quando un anonimo tipografo prese una cassetta di caratteri e li assemblò per preparare un testo campione.”
Jason Reiplinger
General Manager
Property C
Woodside Hotel Group
integrations

Your hospitality tech stack’s best friend

Canary natively integrates with all major hotel property management systems, CRMs, payment providers and most other hotel operations systems.

Ready to see Canary in action?

See why 25,000+ hoteliers voted Canary as the #1-rated Guest Engagement Platform.

Best Hotel Digital Tipping Award

Explore all our solutions

Canary’s all-in-one platform powers hotel operations, so you can focus on delivering exceptional guest experiences.

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Guest Management

Turn every guest interaction into an opportunity to impress.

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Canary AI

Improve efficiency with streamlined guest communication, smart automation and more.

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Secure Transactions

Prevent fraud and chargebacks and streamline payment processes.

FAQs

A few helpful answers to common questions

Why do hoteliers need modern guest-facing technology software to improve the guest experience?

What countries does Canary operate in?

What pricing models are available for Canary's hotel software?