Automate more than 80% of guest communication and free up your team with Canary’s AI Guest Messaging. Powered by Canary AI, the leading AI platform custom-built for hospitality.
Your staff shines in creating memorable guest experiences—not repeating the same answers over and over. Canary’s AI Guest Messaging automates most inquiries, giving your team more time to deliver the hospitality your hotel is known for.
Serve up intelligent responses to guests, auto-generate service tickets and free up your team for tasks that require a human touch.
Effortlessly speak the same language as your guests—regardless of what it is. With automatic translations, guests can communicate in whatever language they prefer.
Go beyond providing a list of canned recommendations. Canary AI Guest Messaging offers personalized suggestions for activities, dining and more based on guest preferences.
Boost upsell revenue by 4x. AI Guest Messaging intelligently detects guests' needs and surfaces relevant add-ons at exactly the right time.
If Canary AI can’t answer a guest's inquiry, it automatically redirects the message to your team.
Canary AI continuously learns more about your hotel, so it can respond to more guest requests as time goes on.
Speak with a consistent brand voice and respond with grammatically correct messages.
Create service tickets from guest messages and send them to your service software with one click.
Canary employs sophisticated training, evaluation and real-time monitoring to prevent inappropriate replies.
Explore groundbreaking insights and never-before-seen data from hundreds of hoteliers worldwide on AI’s transformative impact in hospitality.
Automate guest communications across phone, text, email, and chat—and deliver exceptional service.
.svg){kind=small}
Message your guests from one, simple dashboard that enables you to keep track of many conversations at once.
Even if your current number is a landline, Canary can enable you to receive and send text messages from it.
Keep updated on all things hospitality with Canary’s industry experts
Canary’s all-in-one platform powers hotel operations, so you can focus on delivering exceptional guest experiences.
Improve efficiency with streamlined guest communication, smart automation and more.
A few helpful answers to common questions
